Thanks for visiting SharpVisionUSA.net. Every day we help our customers find the Security Cameras and Security Equipment they need. With a wide selection of Cameras products we hope you find just the item you are looking for. We have been in the Security Cameras business since 2000 and truly appreciate the opportunity to serve you today and in the future!
Do you have a question about a product? Want to check on the status of your order?
Call our friendly and knowledgeable customer service department and they can take your order over the phone, give you more info about a product and answer any other questions you may have. The number to call is
1-877-GUARD-14 or you can email us at customer@sharpvisionUSA.net
Return Policy
If you are not fully satisfied within 15 days of the delivery date, please call our dedicated customer service at 877-GUARD-14 and they will assign you an Return Authorization Number (RAN) which allows us to keep track of the return.
The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. New and unused means sale-able condition, not dirty and not washed. We cannot accept returns for an item with any indications that it has been used. Customized orders are not returnable.
Return shipping costs are your responsibility unless the item is damaged or defective. All returns are subject to a 20% restocking fee. The restocking fee may be waived in the event of an exchange for a product of equal or greater value. Please allow us 10-14 days once we have received your return to process and credit your credit card.
We love satisfied customers so if you have any questions about this policy, please contact us via e-mail at customer@sharpvisionUSA.net or via telephone at 1-877-GUARD-14
Note: Shipping charges cannot be refunded.
Please allow us 10-14 days once we have received your return to process and credit your credit card.
Damaged or Defective Items
If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one completely at our expense. Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces.We work hard to make your shopping experience at SharpvisionUSA.net an enjoyable one.
Canceling Your Order
If you have placed an order and would like to cancel it, please call within four hours of placing your order to cancel it free of any charges.
SharpvisionUSA.net reserves the right to cancel any order due to pricing changes with manufacturers, pricing errors, ommissions, mistakes, or for any other reason. While we make every effort to satisfy every customer and fill every order, occasionally we make a mistake on our website regarding pricing, instock status of a product, or description. In these instances customer service will notify you of the mistake and ask if you would like to cancel the order or proceed with the correct pricing or information. our stated price.
